Problem:
SCORM file is not uploading and I receive a 'Scorm is not valid' error.
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Was SCORM published with a supported LMS reporting status? If you review the details of the attempts in the course's SCORM report, does the Completion status say "COMPLETE" and Success status say "UNKNOWN"? If so, the SCORM file is reporting complete to the LMS and not pass/fail ("success"). Please have your SCORM author review this.
Does the SCORM file complete successfully in SCORM cloud? Reasoning: If the SCORM file returns errors, this indicates there is an issue with the file itself, outside of EthosCE. In this case, please have your content creator review.
Does the SCORM file itself have any specific configurations set, for example:
User must be reviewing SCORM file for a certain length of time
User must pass quizzes within the SCORM file
User must click each slide within the SCORM file
Did the SCORM file change recently?
If using Rise by Articulate, is the Navigation mode set to Free or Restricted? We have seen success passed to the LMS when the Navigation mode is set to 'Restricted.'
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