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When interacting with EthosCE learners, it is important to troubleshoot in order to identify problems they are experiencing.

Below we have compiled a list of articles that can help in this troubleshooting process. Each are filled with common configurations that can lead to problems if they are incorrect.

Use these as a first line of investigation before opening a JIRA ticket.

Also, please let us know if you think we should write an article about a certain topic.


TitleCreatorModified
SCORM TroubleshootingKristin SergiApr 10, 2023
E-Commerce TroubleshootingKristin SergiMar 22, 2023
Transcript TroubleshootingKristin SergiMar 22, 2023
Course Access TroubleshootingKristin SergiMar 22, 2023
SSO & Masquerading TroubleshootingKristin SergiAug 23, 2022
Certificate TroubleshootingKristin SergiJun 10, 2022
Zoom TroubleshootingKristin SergiMay 04, 2022
Email TroubleshootingKristin SergiMay 04, 2022
Quiz TroubleshootingKristin SergiMay 04, 2022
Import TroubleshootingKristin SergiMay 04, 2022
Child Course Enrollment TroubleshootingKristin SergiMay 04, 2022
Credit Claiming TroubleshootingKristin SergiMay 04, 2022
Basic Page / Course TroubleshootingKristin SergiMay 02, 2022
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